Delivery days

Delivery days are Tuesday through Friday (van). Emergencies happen and we are available 24/7 to help out with all your clear ice needs.

Delivery ways

Our specialty are partnerships with bars and hotels in the DMV area. We'll deliver your ice weekly, bi-weekly or monthly directly to your freezer. We'll adjust your order to meet your needs, just give us a heads up!

Ordering process

Due to a few technical issues in the past, please email us your order directly to millie@theicequeen.us

 

Packing

We pack our ice in sealed bags in packs of 20, making it easier for your bartenders to grab'n'go while ensuring the best quality and prevents cracking.

Ideal freezer temperature

Our ice comes in sealed bags, packed in 20's. Ice does not have an expiration date therefore we recommend you keep it in original packing until you need to use it. Ideal Freezer temperature is 0*C or 20*F. However, if your freezer is colder than this, allow longer tempering before you use the cube.

Tempering the ice

Tempering ice prevents it from cracking. Ice needs to be warmed up slowly before adding the liquid. We found it best to add the liquid first and than the ice. Put the cube in your intended glass. By the time you mix up the cocktail, the cube should be tempered and ready to use. Tempering typically takes between 30-60 seconds.